Last Updated June 24, 2025

Tru Acupuncture & Herbs LLC Privacy Policy


Introduction
At Tru Acupuncture & Herbs LLC ("we," "our," "us"), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication to clients. 


1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information:
Phone number
Name
Email address (if provided)
b. Message Data:
The content of SMS messages sent and received


2. How We Use Your Information
We use the collected information strictly for:
a. Communication:
Providing general information via SMS
Responding to client inquiries
c. Legal Compliance:
Complying with applicable laws and regulations 


3. Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. 


4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 


5. Your Rights and Choices
You have the right to:
a. Opt-In: By providing your phone number and agreeing to receive texts, you consent to receive text messages from Tru Acupuncture & Herbs LLC regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
b. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at david@truacu.com.
c. Help: You can request help by replying “HELP” to any message or contacting us at david@truacu.com.
d. Access and Correction: You can request access to or correction of your personal information by contacting us at david@truacu.com. 


6. Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Tru Acupuncture & Herbs LLC, from 201-470-5690 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 201-470-5690 or david@truacu.com. Mobile opt-in information is never shared with third parties. 


7. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.